- All returns must be made within thirty (30) days of delivery.
- All returns must be in original box with all original packing in new and unused condition.
- The customer is responsible for all shipping charges.
- The customer is responsible for the cost of a new carton (usually $1.50 to $20.00 depending on the size).
- The customer must obtain an RMA# (form below) prior to return.
- There are no returns on custom made units.
That's it! There are no hidden fees or charges. Unlike many other online stores, we Do Not charge a 20%-25% restocking fee plus the shipping charges. Please feel free to contact us with any questions you might have regarding returns.
Please complete the form below to request an RMA number.